A company is a system, and as a system, it is perfectly designed to produce the results it is producing. I told this to a business owner recently and their response was “that is really harsh.” Yes it is harsh, but it is the truth. Think about it! How else can it be?
As a business owner that is not getting the results you want, there is only one place to look. That is the design of the business. If you want different results, you have to change the design.
In order to change the design you need key distinctions to see what is really going on. You cannot intervene in a world you cannot see.
The first step is to look in the mirror to see who is responsible for the current design. Once you declare your responsibility in the matter, you will start to learn how to make the necessary changes. If you blame others for the design, all your learning stops.