Combining the Authentic Speaking Map with the Authentic Listening Map provides a powerful issue resolution process.
Posted in Authentic Listening, Authentic Speaking, Conversational Dynamics, Videos
Tags: Conflict Resolution, Issue Resolution
10 Principles to Optimize Your Business Results: Principle #6 – Conversational Dynamics | The Executive Perspective
November 1, 2010 at 3:56 am
[...] For starters, you have to learn and practice the speaking and listening skills of authentic conversations to resolve issues. [...]
10 Principles to Optimize Your Business Results: Principle #6 – Conversational Dynamics | The Executive Perspective
November 1, 2010 at 3:56 am
[...] For starters, you have to learn and practice the speaking and listening skills of authentic conversations to resolve issues. [...]